Shipping policy

Effective Date: 2024.6.7

1. Shipping Overview

At CycevSun, we are dedicated to providing a seamless shopping experience for our customers. This Shipping Policy outlines the details regarding our shipping methods, processing times, and delivery options.

2. Processing Time

  • Orders are typically processed within 1-3 business days from the time of purchase.
  • Please note that processing times may be longer during peak seasons or holidays.

3. Shipping Methods

We offer a variety of shipping methods to meet your needs:

  • Standard Shipping: Delivery typically takes 5-7 business days depending on your location.
  • Expedited Shipping: Delivery typically takes 2-3 business days. Additional fees apply.
  • International Shipping: Delivery times vary by destination. Please allow 7-21 business days depending on your location and customs processing.

4. Shipping Rates

Shipping costs are calculated at checkout based on the selected shipping method, package weight, and delivery location.

Free Shipping: We offer free standard shipping on orders over $[insert amount].

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

6. Shipping Restrictions

  • We currently ship to [insert countries or regions]. If you are outside this area, please contact us at bonnie_tewell@cycevsunlight.com for assistance.
  • We do not ship to P.O. boxes.

7. Issues with Orders

If you experience any issues with your shipment, including delays or damaged items, please contact our customer service team within 7 days of receiving your order.

8. Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at:

Email: bonnie_tewell@cycevsunlight.com